FAQ
Requirements
- What are the hardware requirements for Virtual Desktop Monitor?
- Does it require Active Directory to function?
- How much data does Virtual Desktop Monitor generate?
- What is the required software for Virtual Desktop Monitor?
Installation
- Can I customize the account for the service that will be running on the host?
- Why must the Service account have Allow logon as a service permission on the console server?
- How much hard disk space is needed for installation?
- Which databases does Virtual Desktop Monitor support, and where is the database installed?
- Is it difficult to setup Virtual Desktop Monitor?
Licensing
- Is it possible to extend the Virtual Desktop Monitor evaluation license?
- How many licenses do I need to purchase for 25 virtual clients?
- How do I buy additional software licenses for different servers?
Troubleshooting
- Cannot upgrade "The specified service already exists"
- Allowing other users to access the monitoring console
- Should this program only be opened on the server console or is it ok to open it via Remote Desktop?
- How can I check which database Virtual Desktop Monitor is using?
- I am having a problem with the shortcut because I keep receiving: The parameter is incorrect.
- I am having problems reactivating my license
- I am having problems running the application when UAC (User Access Control) is enabled
- I am getting Incorrect syntax near '(' when trying to install on Microsoft SQL 2000 server.
- I am receiving a 2103 error code during installation. How do I fix it?
